Privacy Policy

Mustard Seed Ireland – Privacy Policy

(Updated May 2018)


This Privacy Policy applies to Mustard Seed Communities Ireland (“MSC”) and our associated website;

We, at MSC Ireland, are committed to respecting the privacy of our donors. We have created this Privacy Policy to inform donors, constituents, and any others who interact with MSC Ireland of our online information and data practices. This Privacy Policy applies to all information received by MSC Ireland both online and offline, in any format, including electronic, paper, verbal, and through the MSC Ireland website.


Acceptance of Terms

By visiting our website, and/or using our Services, you agree to terms of this Privacy Policy.

Our website contains links to third-party websites. MSC Ireland has no control over the privacy practices or the content of those websites and is therefore not responsible for the content or the privacy policies of those third-party websites. You should check the applicable third-party privacy policy and terms of use when visiting any other websites.


General Data Protection Regulation

Our Privacy Policy aims to comply with General Data Protection Regulation (GDPR).  This policy reflects the key principles of Data Protection and GDPR which include those relating to:-

  • Obtaining and processing information fairly
  • Keeping it for specified and lawful purposes only
  • Processing it only in ways compatible with the purpose for which it was initially given
  • Keeping data safe and secure and up to date
  • Ensuring it is adequate relevant and not excessive
  • Retaining it no longer than is necessary for the specified purpose or purposes
  • Giving a copy of personal data to relevant individual on request


This Privacy Policy is effective as of the date above. Mustard Seed Ireland reserves the right to revise or update this policy at any time. Changes to this Privacy Policy will be effective immediately upon posting the revised document on our website.


Information Collection and Use

We collect information from you when you visit and use our website, make a general donation, place an order (such as buying raffle or event tickets) complete a form or register for an event.

Personal information we collect may include, but is not limited to, your name, address, telephone number, organization name, email address, credit card, bank, or billing information, depending on the type of transaction or correspondence you have with us.

Information is collected using a variety of methods. You will be asked to provide personal information when making a donation or when requesting information and updates through our website, e-mail, direct mail, or telephone communications.  You will always be made aware of when a certain function of the website is not possible without giving the necessary information.

Payment information is required for making donations or completing an order.  Credit card donations made though our website are managed using a secure payment system STRIPE.

All credit card data is processed securely by STRIPE.  MSC Ireland staff receives your contact details and the amount of your donation only in order that we can record and acknowledge your donation. Where credit card information is provided for example; by phone or at an event, the data is securely shredded after processing the transaction.

In addition to the personal information listed above, we receive certain aggregate data from your online activity on our website. This data is collected by us or our technology providers and includes, but is not limited to, your IP addresses, Internet service provider, browser type and language, referring and exit pages and URLs, date and time, amount of time spent on particular pages, number of links you click while on particular pages, search terms, and operating system.


How we use Collected Information:

Information is collected from you primarily to process donations, complete your orders and confirm your transactions with us.  Your information will be used to fulfil your donation or order and to follow up with you by phone, post or email with confirmation and receipts.  If any issue arises in the process of completing your donation we may contact you to resolve this.  We may also contact you to discuss the ‘Charitable Donation Scheme’ which allows us to claim tax back from Revenue on your donation.

We may also use your information to share details with you about the work of Mustard Seed across our communities, via newsletters, appeals, campaigns etc and to advise of upcoming events/programmes eg; Volunteer Programmes, in support of Mustard Seed Ireland.  If you complete a form on our website or other, to express an interest in volunteering with Mustard Seed we may contact you using the details supplied.

We do not rent, sell, or exchange any personal donor information that is received through our website or stored in our database.


Use of “Cookies”

Our website uses “cookies” in order to enhance your online experience. A “cookie” is a small text file that helps us recognize repeat visitors, facilitate the visitor’s ongoing access to and use of the site, track usage behaviour, and compile aggregate data that can lead to website improvements. A cookie can be either permanent (i.e., it remains on your computer until you delete it) or temporary (i.e., it lasts only until you close your browser). If you do not want information collected through the use of cookies, you can alter the configuration of most browsers. If you choose to have your browser refuse cookies, it is possible that you will lose some degree of website functionality.



All information provided to MSC Ireland is transmitted using SSL (Secure Socket Layer) encryption. SSL is a proven coding system that lets your browser automatically encrypt, or scramble, data before you send it to us. SSL is the industry standard security protocol.

Please understand, however, that no data transmission over the Internet is 100% secure. We cannot guarantee the security of our database nor can we guarantee the security of information while it is being transmitted to MSC via either our website or email.


How you can find out what information is held

You have the right to be informed about any personal data relating to you, which you have supplied to us through our website or other communications, and you are entitled to receive a copy of this information.

To receive a copy please submit your request to Mustard Seed Ireland, No. 1 Chill Insurance House, Ravenscourt Office Park, Sandyford, Dublin 18 together with a copy of your passport and proof of address in order that we may verify your identity. We will respond to your request within one month from the date your request is received.



If you would rather not hear from us in the ways out-lined please use our contact form or email us at info@mustardseedireland to let us know and we will unsubscribe you from receiving further communications.

Users may also opt-out at any time using links provided in ‘Mailchimp’ email communications from MSC Ireland.


How To Reach Us

If you have questions or concerns regarding this Privacy Policy, please contact:

Mustard Seed Communities Ireland, No. 1 Chill Insurance House, Ravenscourt Office Park, Sandyford, Dublin 18.